FREQUENTLY ASKED QUESTIONS

FABRIC TYPES

All pre-order fabric is approximately 148-150cm wide which is much wider than your usual standard widths that you'll find in the large retail stores.

We also have a new fabric available which is 250cm wide!

Here is a list of the fabric types we offer, along with their weights, composition and description.

  • Cotton Twill (woven) - 140GSM - 100% Cotton
    One of the most versatile woven cotton fabrics - can be used for just about anything; pram liners, quilting, baby clothes, dresses, shorts, hats - the list goes on and on!  It has a woven look underside with the top being a fine textured diagonal weave.  If you usually buy "quilting cotton" this is the perfect fabric for you.

  • Cotton Lycra - 220GSM - 95% Cotton, 5% Spandex - Perfect for summer t-shirts, soft drapey dresses and baby and kids clothes. 4 way stretech.
     

  • Cotton Lycra - 260GSM - 95% Cotton, 5% Spandex Great fabric for making items such as firm fitting undies, tank tops and shorts. It has excellent stretch recovery so can be used folded over as a waistband. 4 way stretch.

  • Cotton Canvas - 180GSM - 100% Cotton
    A great heavy duty woven fabric which could be used for cushion covers and bags, all whilst still being soft enough to use for heavy duty clothing and items such as pram liners.

 

  • Bamboo Lycra - 240GSM - 95% Bamboo, 5% Lycra
    A knit fabric which has a beautiful drape and makes excellent breezy cool summer dresses. 4 way stretch.

  • Swim - 240GSM - 88% Polyester, 12% Spandex
    UPF 50+ and is suitable for use in chlorinated water. Great for making swimwear, rashies and active wear. It doesn't fray so looks great used for circle skirts without having to do a hem. 4 way stretch.

  • Cotton French Terry - 260GSM 95% Cotton, 5% Spandex
    Lightweight, warm and absorbent. It is smooth on the top side and looped on the underside, much like a super soft bath towel.  French terry is perfect for light winter garments such as hoodies or even casual summer shorts​​. 4 way stretch.

  • Minky - 250GSM - 95% Polyester, 5% Lycra
    Short soft pile synthetic fur on the main side and a plain knitted look on the opposite. Perfect for using as the outer layer in cute and cosy modern cloth nappies

  • Sports Performance - 230GSM - 88% Polyester, 12% Spandex
    A fast drying stretch fabric with a slightly brushed surface. Great for making active wear
     

  • Double Brushed Poly - 100% polyester - Soft knit fabric with a 4 way stretch and lovely drape.

  • Firm Synthetic Leather - 450 GSM
    Diagonal canvas style texture on printed side, felt underside (not fluffy/brushed), no stretch, quite thick and firm. The width of this is 140cm. (Currently only available to order via the "in-Stock" website)

  • 250cm Wide Cotton Sateen - 140-150GSM - 100% Cotton
    Luxuriously soft to touch with a slightly shiny sheen to it. Perfect for making your own quilt covers and sheets. For this fabric, we must meet a minimum order quantity, therefore we have decided to run it once every three months, depending on the demand for it. If you think you'd like to order bulk amounts of this, please let us know and perhaps we could shift the schedule forward to suit your needs.

FABRIC PRICES

The prices below represent the per metre cost, however when purchasing you can buy in half a metre increments.

Cotton Twill (woven) - $26

Cotton Lycra 220 GSM - $28

Cotton Lycra 260 GSM - $31

Cotton Duck/Canvas - $30

Bamboo Lycra - $34

Swim - $30

Cotton French Terry - $34

Minky - $30

Sports Performance - $32

Double Brushed Poly - $28

Firm Synthetic Leather - $40 (Currently only available to order via the "in-Stock" website)

250cm Wide Cotton Sateen - $38

PAYMENT METHODS

Accepted payments are currently PayPal, Afterpay, Laybuy and direct bank deposit. Visa cards are accepted and are processed through PayPal - you do not need to actually sign up with PayPal to use this service, PayPal simply process the details via their secure servers on our behalf.

LAYBUY

To pay using Afterpay or Laybuy, click the Checkout button & proceed to fill out the required information in steps 1 & 2. At step 3, there is the option to select either Afterpay or Laybuy as your payment method.

Our laybuy service providers are:

www.afterpay.com

https://www.laybuy.com/au/

POSTAGE / SHIPPING / LOCAL PICK-UP

Postage / shipping will be calculated before you pay upon checking out. For the most accurate estimate, add items to your cart then view your cart contents after all items have been added.  

If we find that shipping fees have been largely miscalculated for your order, we will refund to you the over payment that has been made when we pack your order.

After packages have been delivered to the post office, we are not responsible for lost or damaged items. You will be provided with a tracking number upon shipment of your package therefore it is your responsibility to use this number to follow up tracking of the item.  As for damaged on arrival packages, please ensure that you present the package to an Australia Post office for inspection as you may be eligible for compensation up to $100 after filling out the appropriate forms. Only the person to whom the item is addressed can present the item. For further information, please see the following link on the Australia Post website

If you purchase both pre-order and in stock fabric for the one transaction, your in-stock fabric will be held until the pre-order arrives and is ready to be shipped. If you'd like to receive the in-stock fabric first, please order and pay for it separate or if you have already put the order though, please contact us to arrange to pay for additional postage so that it can be sent out to you ASAP.

For local pick-up, I am located in Pomona on the Sunshine Coast. You will receive an "order fulfilled" notification via your provided email address when it is ready to collect. Please contact us to arrange a suitable time for collection. We respond fastest using Facebook messenger, so if you're able to - please talk to us via that method, otherwise email is fine.

CAN I ADD TO MY ORDER THAT I'VE ALREADY PLACED?
Yes you can, however you'll need to submit another order as we do not have the ability to edit orders already in the system.  To add to a previous order, you can select "combine with previous order" from the delivery method to avoid paying for extra postage. Please be sure to reference your previous order number in the notes section before checking out so that we know which order it needs to be posted with. If we find that you need to upgrade to a slightly larger satchel for postage, we'll send you through a payment request via PayPal to cover the extra postage amount required.

WHERE IS MY ORDER?

For updates on what the status of orders placed during a particular time-frame, please refer to the printing schedule.

WHERE IS MY TRACKING NUMBER?

An email gets sent from our order system to advise that your order has been shipped, then usually following this notification and within an hour, another email will come directly from Australia Post with your tracking number. Please check your spam folders as quite often these notifications from Australia Post land in there.

WHAT IS PRE-ORDER FABRIC?

It is a representation of an item that is not yet in stock. Pre-order fabric usually has a 6-8 week wait time from the date that orders close, not from the date that you placed your order.

DIGITAL FABRIC PRINTING

Due to the nature of digital printing, please order enough to complete your project, as exact print colour and scale of the print may change between batches if we offer the same design in future pre-orders.

Between each base of fabric, the print colours will vary slightly due to the differing compositions of fabric and their ability to absorb ink.

Any fabric designs we sell that are glittery or metallic, are just a printed effect only and not actually glitter or metallic paint.

We aim to create unique fabrics for you to all enjoy, however some times you may see similar images offered by other businesses, this is purely a coincidence as many designs you see are publicly available for others to purchase the license to print, therefore are not all 'exclusive' as they may be advertised for their whole collection. All images we use have either been created by us or are have been purchased from pattern designers.

PLACING ORDERS

To ensure we can capture everyone's details efficiently and exact quantities for your order, please place your order though the website.  We do not accept orders through Facebook / Messenger, email or Instagram etc...

WASHING INSTRUCTIONS

Although not essential, we recommend washing all fabric before using to account for any shrinkage that may occur, this could be up to 10% depending on the type of fabric. Wash the fabric on a cycle that you intend on regularly using when washing the finished piece.  As with regular clothes washing, it is a good idea to wash similar colours together to avoid greying of your whites and lights.

There are so many different care methods that's best to follow depending on the type of fabric that you have, therefore we recommend doing a google search if you're not sure.  As a good starting point, we've found a link for you that covers a few of the fabric base options: How to clean every kind of fabric

Finishing/overlocking the edges of woven fabrics before you wash will avoid the raw edge threads from fraying.

REFUNDS

In compliance with the Australian consumer laws, the cost of your order will not be refunded or exchanged if you have a change of mind about your purchase for any reason.

We will genuinely try our best to supply orders within the specified time frame, however sometimes there may be circumstances out of our control which could prevent us from doing so. Should this be the case, we will make every effort to inform you of the problem and get your order to you as soon as possible.

If there is a circumstance where we are at fault, you are entitled to a full refund.

QUALITY

Whilst we make every effort to detect quality issues in your fabric before shipping it to you, If you find a fault with it, please contact us to discuss the problem and make arrangements to meet your needs. We may offer replacement fabric or partial / full refund depending on the problem.

Digital fabric printing is not a flawless process and some minor problems do occur from time to time. It may be in the form of a printing glitch, stain or small hole. If the flaw is within 10cm of the edge this will not be considered a major flaw and fabric will be supplied to you as normal.  Any stains on the back of the fabric which do not show through to the printed side will also not be considered to be a discountable/refundable flaw.

Please check your fabric carefully before cutting and washing it as once this has been done a refund or exchange will not be accepted.