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FREQUENTLY ASKED QUESTIONS

FABRIC TYPES

Our fabrics range from 135-150cm wide, however please keep in mind that the printable area will be slightly smaller than the actual width of the fabric.

  • Cotton Twill (woven) - 145GSM - 100% Cotton - 150cm wide
    One of the most versatile woven cotton fabrics - can be used for just about anything; pram liners, quilting, baby clothes, dresses, shorts, hats - the list goes on and on!  It has a woven look underside with the top being a fine
    textured diagonal weave.  If you usually buy "quilting cotton" this is the perfect fabric for you.
     

  • Cotton Poplin - 145GSM - 100% Cotton - 145cm wide
    A durable, lightweight, tightly woven plain-weave fabric known for its smooth, crisp feel. It's strong, holds pleats well, and is easy to sew, making it a popular choice for apparel and crafting.

  • Cotton Spandex Woven - 180GSM - 97% Cotton, 3% Spandex - 135cm wide
    A woven fabric with a little stretch. Perfect for garments which require more structure than knits. Great for fitted trousers, skirts and casual dresses. 2 way stretch.

  • Cotton Lycra - 180 GSM - 95% Cotton, 5% Spandex - 150cm wide
    Perfect for summer t-shirts, soft draping dresses and baby and kids clothes. 4 way stretch.

  • Cotton Lycra - 240 GSM - 95% Cotton, 5% Spandex - 150cm wide
    Good all rounder. It is a nice balance between the warmer 260GSM fabric and much lighter 180 GSM. 4 way stretch.
     

  • Cotton Lycra - 260GSM - 95% Cotton, 5% Spandex - 150cm wide
    Great fabric for making items such as firm fitting undies, tank tops and shorts. It has excellent stretch recovery so can be used folded over as a waistband. 4 way stretch.

 

  • Cotton Waffle Woven - 220GSM - 100% Cotton - 145cm wide
    Perfect for making your own tea towels. The embossed waffle texture is the same on both sides with the little squares in the texture measuring around 5mm.

  • Cotton Mini Rib Knit - 250GSM - 95% Cotton, 5% Spandex - 150cm wide
    Great for pairing up with the tracksuit fabric and french terry to use as sleeve cuffs and waist bands. The ridges are approx 3mm wide.

  • Cotton Canvas - 280GSM - 100% Cotton - 145cm wide
    A great heavy duty woven fabric which could be used for cushion covers and bags, all whilst still being soft enough to use for heavy duty clothing and items such as pram liners.

  • Waterproof Cotton Canvas - 280GSM - 100% Cotton - 145cm wide
    It is EXACTLY the same as our non waterproof canvas, however it has had an invisible waterproof treatment applied, much like Scotchguard. It does NOT have a plastic backing, you won't even be able to tell any difference between this and the regular canvas, apart from the fact that it repels water. You can wash it and it still retains its water resistance properties.  Fantastic for items such as library bags, backpacks, drink holders, sock savers and outdoor cushion covers. Since it is not lined with plastic, it is important to note that the fabric is water resistant only.

  • Waterproof Polyester Canvas - 260GSM - 100% Polyester - 145cm wide
    A durable heavy duty fabric which repels water. Excellent choice for outdoor cushion covers, bags and camping gear.

 

  • Bamboo Lycra - 240GSM - 95% Bamboo, 5% Spandex - 150cm wide
    A knit fabric which has a beautiful drape and makes excellent breezy cool summer dresses. 4 way stretch.

  • Swim - 230-240GSM - 86% Polyester, 14% Spandex - 145cm wide
    SPF 50+, chlorine resistant, stretchy knit fabric that is quick drying. Use for making swimwear. Ensure to rinse well after exposure to chlorine to prolong life of the elastic within the fabric.

  • Cotton French Terry - 250GSM 95% Cotton, 5% Spandex - 150cm wide
    Lightweight, warm and absorbent. It is smooth on the top side and looped on the underside.  French terry is perfect for light winter garments such as hoodies or even casual summer shorts​​. 4 way stretch.

  • Tracksuit - 320-350GSM - 100% Cotton - 175cm wide
    Similar to cotton french terry and also known as brushed french terry, except instead of loops on the underside, this fabric has a warm fuzzy brushed back. The printed side is knitted with a smooth finish. Being made from cotton (not polyester!) It is much less prone to pilling. Perfect for your favourite lounge around the house tracksuit pants and jumper sets. A very small amount of stretch. This fabric will only be offered on a seasonal basis.

  • Minky - 240GSM - 92% Polyester, 2% Spandex - 145cm wide
    Short soft pile synthetic fur on the main side and a plain knitted look on the opposite. Perfect for using as the outer layer in cute and cosy modern cloth nappies or lap blankets. Our minky does not have a lot of stretch.

  • Squish (Double Sided Minky) 350-380GSM - ​95% Polyester 5% Spandex  - 145cm wide
    The printed side has a short pile fur whilst on the back is a longer fluffier fur. Excellent for blankets which don't require a backing or making your own dressing gowns, oodies etc. It is super stretchy.

 

  • ​Athletic (Sport Fabric) - 320GSM - 85% Polyester, 15% Spandex - 145cm wide
    A smooth fast drying stretch fabric with a smooth feel. Great for making active wear.

 

  • Double Brushed Poly - 230-240GSM - 92% Polyester - 8% Spandex - 145cm wide
    A luxuriously soft, stretchy knit fabric brushed on both sides, creating a cosy, suede-like, buttery feel with excellent drape.

  • Litchi Leather - 1mm thick - 100% Synthetic - 137cm wide
    A replicated leather style texture on the printed side, felt underside (not fluffy/brushed), matte finish, no stretch. Commonly used for bag making. Can be sewn on a domestic machine using appropriate heavy weight needles.  Due to rising shipping costs, there is a $17 surcharge per order if you require your litchi leather to be supplied in lengths greater than half a metre. We will invoice this to you after you place your order.

  • Cotton Flannelette - 160GSM - 100% Cotton - 145cm wide
    Flannelette is a soft, fluffy, brushed cotton fabric with a napped surface, known for being warm and breathable. It is created by weaving cotton and then brushing it with a metal brush to raise the fibres, giving it a plush feel. Often used for cozy items like winter bedding, pyjamas, and children's clothing. It is brushed on one side only and the printing is on the fluffy side.

FABRIC PRICES

The prices below represent the per metre cost, however when purchasing you can buy in half a metre increments.

Cotton Twill - $28

Cotton Poplin - $28

Cotton Spandex Woven - $30

Cotton Canvas - $31

Waterproof Canvas - $32

Waterproof Polyester Canvas - $29

Cotton Lycra 180 GSM - $30

Cotton Lycra 220 GSM - $30

Cotton Lycra 260 GSM - $32

Cotton Mini Rib Knit - $32

Cotton French Terry - $34

Bamboo Lycra - $34

Minky - $28

Squish (Double Sided Minky) - $33

Swim - $31

Athletic (Sport Fabric) - $30

Litchi Leather - $40 + $17 surcharge if you require it to be supplied in lengths greater than 0.5m

Flannelette - $30

Tracksuit - $36

PAYMENT METHODS

Accepted payments are either PayPal, Credit Card, Afterpay or via direct bank deposit using PayID details.

LAYBUY

To pay using Afterpay, click the Checkout button & proceed to fill out the required information in steps 1 & 2. At step 3, there is the option to select Afterpay as your payment method.

Our laybuy service provider is:

www.afterpay.com

POSTAGE / SHIPPING / LOCAL PICK-UP

Postage / shipping will be calculated before you pay upon checking out. For the most accurate estimate, add items to your cart then view your cart contents after all items have been added.  

If we find that shipping fees have been largely miscalculated for your order, we will refund to you the over payment that has been made when we pack your order.

After packages have been delivered to the post office, we are not responsible for lost or damaged items. You will be provided with a tracking number upon shipment of your package therefore it is your responsibility to use this number to follow up tracking of the item.  As for damaged on arrival packages, please ensure that you present the package to an Australia Post office for inspection as you may be eligible for compensation up to $100 after filling out the appropriate forms. Only the person to whom the item is addressed can present the item. For further information, please see the following link on the Australia Post website

For local pick-up, we are located in Pomona on the Sunshine Coast. You will receive an "order fulfilled" notification via your provided email address when it is ready to collect. Please contact us to arrange a suitable time for collection. We respond fastest using Facebook messenger, so if you're able to - please talk to us via that method, otherwise email is fine.

CAN I ADD TO MY ORDER THAT I'VE ALREADY PLACED?
Yes you can, however you'll need to submit another order as we do not have the ability to edit orders already in the system.  To add to a previous order, you can select "combine with previous order" from the delivery method to avoid paying for extra postage. Please be sure to reference your previous order number in the notes section before checking out so that we know which order it needs to be posted with. If we find that you need to upgrade to a slightly larger satchel for postage, we'll send you through a payment request via PayPal to cover the extra postage amount required.

WHERE IS MY ORDER?

For updates on what the status of orders placed during a particular time-frame, please refer to the printing schedule.

WHERE IS MY TRACKING NUMBER?

An email gets sent from our order system to advise that your order has been shipped, then usually following this notification and within an hour, another email will come directly from Australia Post with your tracking number. Please check your spam folders as quite often these notifications from Australia Post land in there. Another great way to track delivery's coming to you is via the Australia Post App.  Most of the time, our parcels are lodged from "Pomona QLD".

WHAT IS PRE-ORDER FABRIC?

It is a representation of an item that is not yet in stock. Pre-order fabric usually has a 6-8 week wait time from the date that orders close, not from the date that you placed your order.

DIGITAL FABRIC PRINTING

Due to the nature of digital printing, please order enough to complete your project, as exact print colour and scale of the print may change between batches if we offer the same design in future pre-orders.

Between each base of fabric, the print colours will vary slightly due to the differing compositions of fabric and their ability to absorb ink. Different methods of printing are also used, depending on whether the base is cotton or synthetic fibers.

Any fabric designs we sell that are glittery or metallic, are just a printed effect only and not actually glitter or metallic paint.

PLACING ORDERS

To ensure we can capture everyone's details efficiently and exact quantities for your order, please place your order though the website.  We do not accept orders through Facebook / Messenger, email or Instagram etc...

WASHING INSTRUCTIONS

Although not essential, we recommend washing all fabric before using to account for any shrinkage that may occur, this could be up to 10% depending on the type of fabric. Wash the fabric on a cycle that you intend on regularly using when washing the finished piece.  As with regular clothes washing, it is a good idea to wash similar colours together to avoid greying of your whites and lights.

There are so many different care methods that's best to follow depending on the type of fabric that you have, therefore we recommend doing a google search if you're not sure.  As a good starting point, we've found a link for you that covers a few of the fabric base options: How to clean every kind of fabric

Finishing/overlocking the edges of woven fabrics before you wash will avoid the raw edge threads from fraying.

REFUNDS

In compliance with the Australian consumer laws, the cost of your order will not be refunded or exchanged if you have a change of mind about your purchase for any reason.

We will genuinely try our best to supply orders within the specified time frame, however sometimes there may be circumstances out of our control which could prevent us from doing so. Should this be the case, we will make every effort to inform you of the problem and get your order to you as soon as possible.

If there is a circumstance where we are at fault, you are entitled to a full refund.

QUALITY

Whilst we make every effort to detect quality issues in your fabric before shipping it to you, If you find a fault with it, please contact us to discuss the problem and make arrangements to meet your needs. We may offer replacement fabric or partial / full refund depending on the problem.

Digital fabric printing is not a flawless process and some minor problems do occur from time to time. It may be in the form of a printing glitch, stain or small hole. If the flaw is within 10cm of the edge this will not be considered a major flaw and fabric will be supplied to you as normal.  Any stains on the back of the fabric which do not show through to the printed side will also not be considered to be a discountable/refundable flaw.

Please check your fabric carefully before cutting and washing it as once this has been done a refund or exchange will not be accepted.

LOCATED IN

Sunshine Coast

Australia

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